It appears that Desert Diamond Casino West Valley places profit above acknowledging the challenges its patrons might be dealing with. Equally distressing was the utter disregard for the real-life struggle my partner faces inside - a severe gambling addiction. It is deeply troubling that an establishment, purportedly committed to customer well-being, would allow such behavior, especially during a global health crisis which I've contracted the latest variant of. The relentless badgering I experienced from the security personnel was not only disheartening but indicative of a disturbing lack of empathy. However, what has unfolded is nothing but a shocking display of callousness and insensitivity.
As someone conscientiously grappling with a COVID diagnosis, I made the responsible decision to wait in the car as my partner and I are traveling thru and his gambling addiction over powered everything else and he was driving, so I responsibly am prioritizing public health over personal convenience. I feel compelled to express my profound dismay at the appalling treatment I endured from the security guards at Desert Diamond Casino West Valley.
